Find answers to common questions about orders, delivery, custom designs, and 3D printing at KagePrint.
How do I place an order?
Simply browse our collection, choose your favorite products, and add them to your cart. Follow the checkout steps to complete your order.
Can I customize a product?
Absolutely! We offer custom 3D printing services. Visit our Request a print page to tell us what you’d like to create.
Can I upload my own 3D model?
Yes! You can submit your 3D model through our Request a Print page. We accept common 3D printing formats such as 3MF.
How much does a custom print cost?
Pricing depends on the model’s size, material, complexity, and printing time. Send us your design, gand we’ll provide a personalized quote.
How long does 3D printing take?
Production time varies depending on the size and complexity of your order. We’ll provide an estimated completion time when confirming your request.
How long does delivery take?
Delivery times vary depending on your location and product availability. We’ll provide an estimated delivery time when your order is confirmed.
What if my order arrives damaged or incorrect?
Please contact us with your order details and photos of the issue so we can review it and help resolve the problem.
Can I cancel or return my order?
Cancellation and return eligibility depend on the order and whether it has been customized or produced. Please refer to our Refund Policy for details.
How can I contact KagePrint?
You can reach us through the contact information provided on our website and/of our contact page. We’re happy to help with questions, orders, and custom printing requests!